Privacy Policy
At Viatrix Group for Certified Translation Services, we take your privacy very seriously. We are committed to protecting your personal data and safeguarding it in compliance with applicable laws and regulations.
Information We Collect
- Name and contact details such as email and phone number.
- Information related to documents or files that need translation.
- Data collected when you contact us via online forms, WhatsApp, or email.
How We Use the Information
- To provide certified and specialized translation services.
- To improve the quality of our services and customer experience.
- To communicate with you regarding your requests, inquiries, or our special offers.
- To comply with legal and regulatory obligations.
Information Sharing
We guarantee that your data will not be shared with any third party except in the following cases:
- When we obtain your explicit consent.
- When required by official authorities under the law.
- When necessary with service providers supporting our operations (e.g., IT companies or printing services) while ensuring they maintain data confidentiality.
Information Security
We take all necessary technical and organizational measures to protect your data and files from unauthorized access, loss, or alteration.
Your Rights
- Access and correct your personal data when necessary.
- Request the deletion of your data or documents if there is no legitimate reason to retain them.
- Object to the use of your data for marketing purposes.
Changes to the Privacy Policy
We may update the privacy policy from time to time in line with legal requirements or to improve our services. Any changes will be published on this page.
Contact Us
If you have any questions regarding the privacy policy, you can contact us through:
📞 WhatsApp: +966 56 658 0868
📧 For communication and assistance: info@viatrix.site
📧 For complaints and suggestions: help@viatrix.site
📧 Support Email: miznah@viatrix.site